Welcome to our guide to the best Dragonfish. We compare the top Dragonfish casinos and give you the choice of slot bonuses available. The online gaming industry in the 21st Century is a multi-billion dollar business. Among the thousands of famous names which make up this market is Dragonfish. It is the company behind hundreds of different online bingo and of course, Dragonfish slot sites enjoyed by millions of players based all across the United Kingdom, Europe and North America.
And yet, Dragonfish isn’t really a proper independent company at all. You won’t find it listed on any stock market, nor registered as an independent business at recognised databases such as the UK government’s Companies House. This is because Dragonfish is really just a brand. Until recently, it has been wholly owned by the massive gaming industry behemoth 888 Gaming, although change is afoot.
| Total Dragonfish Casinos | 22 |
| Best Spins Bonus | Deposit & Spin The Wheel To Win Up To 450 Spins |
| Best Deposit Bonus | 200% Bonus |
| Dragonfish Payment Methods | Apple Pay, PayPal, Boku (Mobile Phone Bill) + More |
Best Dragonfish Casinos
As promised, here we have a list of the best Dragonfish casino sites, we list all brands available with player favourites at the top.
First Deposit Bonus 100% Bonus Up To £150 + 25 Bonus Spins |
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Claim Offer | Terms & Conditions: 18+ Full T&Cs Apply. New UK Players Only. Welcome offer 100% up to £150 and 25 Free Spins. New players & 1st deposit only. Minimum deposit £10 with code WOW150. Deposit matched Games Bonus is 100% up to £150 + 25 Free Spins. FS must be claimed by 23:59 on day they are received and are valid for 3 days. Free Spins valued at £0.10 per spin. Free Spins can be used selected games only. Winnings from Free Spins granted in Games Bonus. All Games Bonus funds must be wagered x35 before it can be cashed-out up to a value of £100. 18+. Full T&Cs apply. www.begambleaware.org  |
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First Deposit Bonus 300% Bonus Up To £100 + 88 Bonus Spins |
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First Deposit Bonus 300% Bonus Up To £100 + 100 Bonus Spins |
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First Deposit Bonus Deposit £10 and get £30 Bonus + 60 Bonus Spins |
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First Deposit Bonus Deposit £10 and get 20 Bonus Spins |
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First Deposit Bonus 200% Bonus Up To £200 + 30 Free Spins No Deposit |
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First Deposit Bonus 100% Bonus Up To £100 + Bonus Spins |
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Claim Offer | Terms & Conditions: 18+ Full T&Cs Apply. New UK Players Only. Welcome Offer 100% Games Bonus up to £100. New players only. Use code COSTA100. Minimum deposit £10. 30x games bonus wagering required. 5 day expiry. Full terms apply. 18+ GambleAware.org www.begambleaware.org |
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First Deposit Bonus 100% Bonus Up To £100 + Bonus Spins |
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First Deposit Bonus Deposit £10 and 1 Bonus Spins |
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First Deposit Bonus Deposit £10 and get £20 Bonus + 1 Bonus Spins |
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First Deposit Bonus 100% Bonus Up To £50 + 1 Bonus Spins |
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First Deposit Bonus 100% Bonus Up To £50 + 1 Bonus Spins |
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First Deposit Bonus Deposit £10 and 1 Bonus Spins |
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First Deposit Bonus Deposit £20 and get 50 Bonus Spins |
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Claim Offer | Terms & Conditions: 18+ Full T&Cs Apply. New UK Players Only. Welcome offer 50 Free Spins on Book of Dead on 1st deposit. New players only. Minimum deposit £20. Wager from real balance first. 50x wagering the bonus. Contribution varies per game, selected games only. Wager calculated on bonus bets only. Bonus is valid for 30 Days from receipt and free spins for 7 days from issue. Maximum conversion 3x bonus amount or from free spins £20. Excluded Skrill & Neteller deposits. Withdrawal requests void all active pending bonuses. Full Terms apply. www.begambleaware.org |
Contents
- Best Dragonfish Casinos
- What do Dragonfish do?
- The Full Monty
- The Dragonfish Software platform
- Game selection with Dragonfish
- Customer Service
- Support services
- Banking and payment services
- IT support, security and fraud prevention
- Licencing and regulatory compliance; responsible gaming
- The Dragonfish Skin Solution
- Types of Site
- Dragonfish Reputation
- Dragonfish Corporate Structure and Ownership
- 888 Holdings Re-structuring
- Sale of Dragonfish Bingo
- Acquisition of William Hill
- The Future Dragonfish Sites
What do Dragonfish do?
Dragonfish is predominantly designed to develop and market its services to other businesses. In the industry jargon, it is mostly a ‘business to business’ (B2B) operator. These client businesses are mostly online bingo and casino owners, who use Dragonfish’s expertise to design, launch and market their casino and bingo sites.
Dragonfish provide a full suite of services and products which enable its clients to easily and efficiently set up new online casino and bingo brands for their customers to enjoy. It is difficult to describe exactly what this specialised division does without descending into industry jargon. Dragonfish self-describes itself as a ‘strategic partner’ which offers a ‘dynamic and flexible range of services’ in order to provide a ‘fully managed, turnkey service package or a skin solution’.
Allow me to translate… the ‘strategic partner’ bit means that Dragonfish will work with other businesses to help them set up their casino and bingo sites (that’s the ‘B2B’ bit). ‘Dynamic and flexible range of services means basically that prospective site operators can pick and choose what bits of the Dragonfish service they wish to use. They may want an all-in, comprehensive service. This would be what Dragonfish refer to as a ‘turnkey’ solution: the casino operator simply pays a (large) fee, and in return receives a fully functioning site which is more or less ready for launch. They just ‘turn the key’ and off they go.
The Full Monty
This is the package where Dragonfish take care of just about everything. From site design to payment services and even regulatory compliance, it’s all included:
The Dragonfish Software platform
The biggest advantage of this kind of site launch is surely the ability to use Dragonfish’s Casinoflex software. Sites can be designed to a standard template, or customised to better suit the operator’s desired brand.
Either way, the site architecture will be focused on mobile compatibility, as the vast majority of contemporary gaming takes place on mobile devices. All game designs use the latest HTML5 technology, and all software is designed to run seamlessly on both Android and iOS operating systems. No matter the device: smartphone, tablet, laptop or desktop, Dragonfish software will run exceptionally efficiently and smoothly – assuming you have a decent Wi-Fi or broadband connection of course.
Game selection with Dragonfish
Operators choosing the Dragonfish platform can select from the portfolios of dozens of the very best software providers. These include the likes of NetEnt, IGT and of course 888 Gaming itself. This means that their casinos can offer several hundred different slots, including al the best known games. This wide variety of potential suppliers enables different casinos to include all the best known and most popular games. Yet it also provides client operators with the option to offer a more niche selection of titles, in order to differentiate themselves from the mainstream if desired.
Customer Service
Dragonfish can also supply and train a full customer support service. This can be provided via e-mail, live chat and / or telephone as each individual client operator prefers. It can do this because it runs its own teams of multi-lingual support professionals. These teams work round the clock, and are based in several different locations situated all across the world, according to operator requirements.
Support services
The optimum Dragonfish package also offers a full suite of customer relationship management (CRM) services. This can include full back office functions in order to optimise player recruitment and retention rates. These can be maintained via a selection of marketing and bonus strategies, including a variety of incentives and loyalty schemes.
Banking and payment services
The Dragonfish software platform is flexible enough to be able to offer the widest range of payment options available. These will include debit cards; a variety of e-payment services such as PayPal; via apps such as Apple Pay and also by pre-payment services like Paysafecard. Credit cards are not usually provided as a payment methods, as these are not permitted by most regulatory authorities.
IT support, security and fraud prevention
Dragonfish software works smoothly and efficiently to ensure its online casinos work seamlessly for both operators and players. IT support is there for any glitches which may occur and also to help resolve any issues players may encounter whilst playing or paying for games. Dragonfish also work closely with regulators, banks and law enforcement agencies to guard against fraud and money laundering.
Licencing and regulatory compliance; responsible gaming
Dragonfish can also take care of ensuring its clients’ new casino is properly licenced and registered for the market and territory it proposes to cover. This will usually involve dealing with the administration required by the local or national government body responsible got the regulation of gambling for that market. In Europe, it is usually the national government, or sometimes the European Union which is the ultimate authority. In the United States, it is the individual state, rather than the federal government, which is the responsible authority.
Different territories also impose alternative requirements regarding fair gaming and support for problem gamblers. In the United Kingdom for example, the UK Gambling Commission and the rules of Responsible Gambling apply, but all relevant authorities impose their own requirements. Government regulators, non-profit gambling support organisations such as charities, and academic experts are all consulted to ensure that their clients operate their sites as safely and as fairly as possible.
Of course, this fully comprehensive approach to launching a new online casino comes at quite a considerable cost. Fortunately, there is more competitively priced alternative.
The Dragonfish Skin Solution
Operators looking for a more customised service can instead opt for a less expensive package. They may not want the fully managed Dragonfish suite with all the bells and whistles. They may instead prefer to take on some of the responsibilities of running their new site for themselves.
By choosing a less extensive service, other options become available. They may for example, wish to organise their own marketing, or run their own in-house customer service operation. This will mean that they will save on their Dragonfish licencing fee, although of course they will need to pay for these now in-house services themselves.
If our prospective casino operator chooses a more minimalist package, and takes on most of the management, marketing and customer service functions for itself, this would be more of a ‘skin solution’, whereby Dragonfish simply provides the site software and licencing arrangements and the independent operator takes care of everything else.
Types of Site
- Casino – At the time of writing, around a dozen online casinos run on Dragonfish software. This number is expected to rise though, as recent changes in the brands corporate ownership and structure are worked through. The new ‘Casinoflex’ platform has been well received by industry insiders, critics and players. It measures up well when compared to its rivals, and is well up to contemporary industry standards.
- Bingo – This is where the Dragonfish brand made its name and fortune. It is perhaps the best known brand in online bingo with hundreds of different sites launched on its platform over the years. Some of these are no longer in operation as fashions and tastes in bingo change over the years.
It is renowned for its distinctive variety of 90 and 75 ball formats, often with a handy ‘speed’ bingo option added on to spice up the range. These sites all offer a selection of slots in order to provide players with some extra entertainment once they had finished playing their favourite game. It was therefore a bit of a no-brainer for the brand to diversify into the online casino industry.
- Poker – Dragonfish poker sites are focused more on the American market. It already has around twenty years of experience in operating in this unique market, where up until recently relatively few states permit the playing of online poker. However, recent years have seen a distinct trend toward the liberalisation of the online gaming market in the United States. Increasing numbers of states are now moving to allow regulated markets to develop. The company is very well placed to take advantage of this change in the regulatory mood across the pond.
Dragonfish Reputation
Dragonfish made their reputation within the industry with their market-leading online bingo platform. This was certainly effective, reliable and exceedingly successful. Its approach was not without its critics though. Many people felt that the platform’s architecture and style was so distinctive that the effect was to make every site virtually identical, save for the different name at the top of the homepage.
At the peak of the ‘bingo boom’ and during the early years of the 21st Century, it is fair to say that Dragonfish were a bit ‘marmite’: critics either loved them or hated them. Yet in fact, they were always popular with actual players. It was really just the pundits, or more specifically affiliate marketers, who became frustrated: constantly reviewing the launch of yet another identikit bingo title. The players themselves didn’t seem to notice, or at least were not discouraged as the Dragonfish bingo network grew and grew.
Bingo has always been a working class game, so to accuse Dragonfish’s critics of snobbery is a serious allegation, but in reality, their continuing popularity was not unwarranted. Their platform was very good – everything was easy to find and made its players feel ‘at home’ and able to just get on with the game. In this respect the criticism was somewhat unfair, in much the same way as different generations of music fans like to snipe at Bono or Sting or Ed Sheeran… become too popular, and people like to pretend to be ‘too cool for school’ and criticise the choice of the masses.
Dragonfish Corporate Structure and Ownership
Dragonfish was, until recently, wholly owned by the giant gaming industry conglomerate 888 Holdings plc. Its most famous brand is of course 888.com – one of the biggest names in online gaming. Founded in 1997 by a pair of Israeli entrepreneurs, the company has been listed on the London Stock Exchange since 2005.
Dragonfish in effect became part of the 888 Gaming group in 2007, when its then owners Globalcom Ltd were acquired by the 888 group of companies for over $40 million. 888 Holdings has gone from strength to strength since, via both organic growth and some impressive strategic acquisitions. The result of these acquisitions and a consistent period of growth over more than two decades is that 888 Holdings is now one of the giants of the industry, and a member of the London FTSE 250 – a list of the most valuable 250 companies in the United Kingdom.
Its most recent financial results at the time of writing are for the full 2021 calendar year. These are certainly impressive. They show that the company has close to 2,000 employees located across seven different international offices. It operates in over 100 countries, although 40% of its revenues are derived from the United Kingdom alone.
Total revenues for the 2021 financial year amounted to $980 million. All of this was generated from its online businesses, with 83% coming from gaming; 13% from sports betting and just 4% from B2B (the sector Dragonfish operates in). At the time of writing, the company’s shares are valued at around £2.
888 Holdings Re-structuring
Recent months have seen a comprehensive re-structuring of the 888 Gaming group. Major acquisitions and disposals have been announced which will have the effect of completely transforming the company’s strategy.
Sale of Dragonfish Bingo
In industry-shaking news announced in December 2021, 888 Holdings plc announced the sale of Dragonfish’s bingo business to Broadway Gaming for around $50 million. However, it is important to note that this sale includes only the bingo side of the business. The casino interests will be remaining with 888 Holdings, as it focuses on its core online gaming and sports betting businesses.
The deal is complicated by the need to split apart the bingo and casino sides of the business. This process is not expected to be resolved until mid-2022, and has still not been officially completed at the time of writing.
Acquisition of William Hill
May 2022 saw 888 Holdings move into a whole new sector of the gaming industry with the announcement of the purchase of international retail and online sports betting giant William Hill. The total cost of the acquisition is expected to amount to almost £2 billion.
Up until this point, all of 888 Holdings’ revenues had been derived from online services, but now the company will have close to 1500 high street betting shops in its portfolio. A significant proportion of future commercial income will therefore be coming from real world transactions for the first time.
The overall effect of these strategic moves will be to re-focus the company’s strategy toward its online casino gaming interests. It will also be rapidly expanding its sports betting businesses, both online and now in the real world too.
The Future Dragonfish Sites
The future of Dragonfish is a little uncertain. Usually, the word ‘uncertain’ is associated with bad news but in these circumstances this is not necessarily the case. The existing casino sites will remain with the 888 Gaming group. In fact, the future for such slot sites may well have been improved by recent corporate developments. This is because the parent company will now be fully focused on casino gaming, and not distracted by the interests of its larger (in terms of numbers of sites and revenue) bingo brothers and sisters.
What we can presume might well happen though is a re-branding. With the Dragonfish name forever linked with bingo, and with the bingo side of the business now belonging to someone else, it seems likely that Dragonfish sites may well find themselves operating under another name within the 888 Group.
But in the end, the effect of this extensive corporate re-structuring is likely to be positive for its casino interests. Massive resources are now likely to be devoted to the development of its casino businesses by 888 Gaming as the company re-focuses its strategy. It is likely therefore that the future will be bright for Dragonfish casinos, whatever they may be called.